Definitions: “You” and “your” refers to the individual or entity that has ordered from GetResource Inc. (“GetResource”) or services specified in your order. The term “products” refers to the software programs, trainings, courseware, toolkits and other products owned or distributed by GetResource which you have ordered, including documentation.

Applicability: These terms and policies are subject to change, and those existing as of the date of your order and accepted by you are valid for and govern your order. Otherwise, the agreement you provide will be validated against existing contracts with Oracle. If valid, that agreement shall take precedence over these terms to the extent there are any inconsistencies.

Ordering/Registration Options: GetResource accepts orders for products and student registrations for Instructor-Led Training and/or Live Virtual Class services via

Payment Options: GetResource accepts Credit Card payments via paypal for products and student registrations for Instructor-Led Training and/or Live Virtual Training services via Oracle Partner Network website at http://www.getresourceinc.com/.   You can find your GetResource representative’s phone number at contact us page.  Contact your GetResource sales representative to confirm payment options.

Confirmation Process: Enrollments for Instructor-Led Training and/or Live Virtual Class events are not confirmed until complete payment is received. Oracle Partner Network team or GetResource will send you an Enrollment Confirmation email once your enrollment is confirmed in an Instructor–Led Training and/or Live Virtual Class.

Fees, Taxes and Invoices: All fees payable to GetResource are due per the terms stated in your order. You agree to pay any sales, value-added or other similar taxes imposed by applicable law that GetResouce must pay based on the products and/or services you ordered, except for taxes based on GetResource’s income. Also, you will reimburse GetResource for reasonable expenses related to providing the services. Notwithstanding the preceding sentence, expenses for private/onsite classes shall be charged on a per diem basis as specified at the time of your order is placed. GetResource is not responsible for any third party or international transaction fees charged to you.

You will be charged using the current pricing in effect at the time of your confirmed order placement.  Pricing is only guaranteed if you have a written quote from GetResource. For orders placed against a quote from GetResource, you must accept the quote and provide a valid commitment to pay within the quote validity period.

Rights Granted: Upon GetResource’s acceptance of your order, you have the non-exclusive, non-assignable, royalty-free, perpetual (unless otherwise specified) limited right to use the products you ordered solely for your internal business operations, and subject to the terms of this agreement, including the definitions and rules set forth in your order any applicable program documentation. Any materials that GetResource provides to you in a class may be used solely by the students participating in that class for the purpose of taking the class.

Upon payment for services, you have the non-exclusive, non-assignable, royalty-free, perpetual, limited right to use for your internal business operations anything developed by GetResource and delivered to you under your order; however, certain deliverables may be subject to additional license terms provided in the order.

Ownership and Restrictions: GetResource retains all ownership and intellectual property rights to the products and anything developed by GetResource and delivered to you under your order resulting from the services

Warranty: THE PRODUCTS AND SERVICES ARE PROVIDED “AS IS”.  TO THE EXTENT NOT PROHIBITED BY LAW, GETRESOURCE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability: NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR DATA USE. GETRESOURCE’S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR ORDER, WHETHER IN CONTRACT OR TORT, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT OF THE FEES YOU PAID GETRESOURCE UNDER THE ORDER GIVING RISE TO THE LIABILITY, AND IF SUCH DAMAGES RESULT FROM YOUR USE OF PRODUCTS OR SERVICE OFFERINGS, SUCH LIABILTY SHALL BE LIMITED TO THE FEE YOU PAID GETRESOURCE FOR THE DEFICIENT PRODUCT OR SERVICE OFFERING GIVING RISE TO THE LIABILITY. 

Relationship Between Parties:  GetResource is an independent contractor and we agree that no partnership, joint venture, or agency relationship exists between us.  We each will be responsible for paying our own employees, including employment related taxes and insurance.  If while performing services GetResource requires access to other vendor’s products that are part of your system, you will be responsible for acquiring all such products and the appropriate license rights necessary for GetResource to access such products on your behalf.

Force Majeure: Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party.  Both parties will use reasonable efforts to mitigate the effect of a force majeure event.  If such event continues for more than 90 days, either party may cancel unperformed services upon written notice.  This section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for services provided.

Privacy: GetResource may collect certain information from you in connection with your registration for, and GetResource’s provision of, certain products and services. GetResource will abide by the GetResource Privacy Policy.

Other: You agree that this agreement and the information which is incorporated into this agreement by written reference (including reference to information contained in a URL or referenced policy), together with the applicable order, are the complete agreement for the products and/or services ordered by you, and that this agreement supersedes all prior or contemporaneous agreements or representations, written or oral, regarding such products and/or services. If any term of this agreement is found to be invalid or unenforceable, the remaining provisions will remain effective. It is expressly agreed that the terms of this agreement and any GetResource ordering document shall supersede the terms in any purchase order or other non-GetResource ordering document and no terms included in any such purchase order or other non-GetResource ordering document shall apply to the products and/or services ordered. This agreement and ordering documents may not be modified and the rights and restrictions may not be altered or waived except in a writing signed or accepted online through the GetResource Store by authorized representatives of you and of GetResource. Any notice required under this agreement shall be provided to the other party in writing.

You agree to the following, and in the event any of your employees register to take an GetResource training under your order, you will inform them that they will be required to agree to the following in order to participate in the class:

In consideration for being granted access to the GetResource class location (the “Premises”), you hereby waive any and all claims against GetResource Inc. and the owners of the Premises (if GetResource is not the owner), and their officers, directors, employees and agents (the “Released Parties”) for loss, theft, destruction or damage to any property, including without limitation the business or personal property of your or your employees, agents, guests, invitees or representatives, in, on, or about the Premises, and for injuries to you or your employees, agents, guests, invitees or representatives, in, on, or about the Premises. The Released Parties shall bear no responsibility for the safety of your or your employees, agents, guests, invitees or representatives or their business or personal property while in, on, or about the Premises. This paragraph does not apply to any damages directly caused by the Released Parties’ gross negligence or intentional misconduct.

GETRESOURCE INSTRUCTOR-LED TRAINING (ILT) AND LIVE VIRTUAL Training (LVT):

ILT and LVT Waitlists: GetResource accepts participant requests for registration into full ILT and LVT events. If space becomes available, participants will be placed into the class and notified. Participants will have 24 hours to cancel; thereafter, the standard cancellation policy described below will apply.

Live Virtual Training (LVT): Live Virtual Training (LVT) is exclusively for registered students; unregistered individuals may not view an LVT at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVT content is strictly prohibited. You are responsible for meeting the minimum system requirements to attend an LVT.

Training Cancellation/Rescheduling Policy: GetResource may cancel or reschedule a class at its discretion, and if it does, will use reasonable efforts to notify you at least one week in advance. You will not be charged for the GetResource cancellation or rescheduling.

GetResource is not liable for travel or accommodation costs incurred by students in the event that GetResource cancels or reschedules an event.

Please notify us as soon as possible of any changes in your scheduled training. Cancel and reschedule requests must be received by GetResource in email or other written communication.

Scheduled Instructor Led Training Events (LVT or ILT)
If you… GetResource will assess…
cancel within 24 hours of registration no charge (refunds will be issued back on your credit card, GetResource is not responsible for any international conversation rate effect on refund amount. You will have to pay if any international transactions fees incurred by GetResource while processing refunds)
reschedule your registration provided there is a upcoming training 100% of the class fee
do not show up for the event; or cancel on the day of the event 100% of the class fee
Private/Onsite Training Events
If you… GetResource will assess…
cancel your class 14 or more calendar days before the scheduled start date of the class no charge
reschedule your class 1-13 calendar days prior to the class start daycancel your class 1-13 calendar days prior to the class start date 50% of the class fee50% of the class fee
do not show up for the class, or cancel on the day of the class 100% of the class fee

International ILT Registrations: Students are responsible for ensuring they have all correct travel documentation (e.g., visas) in place prior to confirming attendance for a class.

ILT Classroom Environment: Participants are requested to sign in 15 minutes before the start of class on the first day. Business casual attire is appropriate. Course materials and equipment are provided by GetResource. GetResource classes are conducted with a team learning methodology. Participants should come to class prepared to enhance the learning experience by discussing course topics with a lab partner. Unauthorized recording, copying, or transmission of training content is strictly prohibited.   Except as otherwise agreed by GetResource in writing, attendance at private Instructor-Led classes is restricted to employees and staff of your company or organization.

Student Kit Materials: GetResource now supports the electronic delivery of Student Kit Materials (eKits).  As part of the registration process, you are required to provide an e-mail address so that GetResource may send you a secure password required for the download of the eKit Student materials.  Students have a period of 90 days from the day they receive their eKit notification email to access and download their eKit.  Each eKit will be personalized with the student name and email address that is licensed to the registered student for their use only.

Reproduction or distribution to a third party of Student Kit Materials is strictly prohibited. Hard-copy Student Kit Materials are not provided in the classroom for eKit-enabled classes.  Hard Copy student kits may be purchased from GetResource at an additional cost once an eKit class event has been completed.

GetResource Student Kit Materials are not available or authorized for purchase from any third party. Students unable to attend a confirmed class due to unforeseen reasons and who have paid the 100% cancellation fee per the terms of the Class Cancellation Policy may request a copy of the Student Kit Materials used in conjunction with the class.

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